INFORMATION FROM AMEY REF SAFETY IN SFA
1. SFA safety notice regarding internal fire doors
Many SFA have fire doors fitted, especially SFA that have an integral garage and are over two storeys. Building regulations require that these properties are fitted with self-closing fire doors to all habitable rooms for fire safety.
These fire doors can close sharply and there is a risk that young children could trap their fingers on the hinge or closing sides of the door as it shuts. Please take care with young children around these doors for their safety and protection.
If you are concerned that your fire door may be faulty, or shuts too quickly, please contact Amey to request for the door to be inspected.
2. Delays to SFA Compensation Scheme payments
Please note, delays are still being experienced in processing claims for SFA missed appointments and move-in failures. This is due to the constraints caused by Covid-19. Additional support is being provided by DIO to assist with processing claims.
Please be assured that all claims will be reviewed and individuals will receive notification of the outcome in due course.
We apologise for the inconvenience caused and thank you for your continued patience as we work towards returning to normal processing times.