COVID-19 - DIO Housing Updates for SFA Occupants
Change of Process for Pre Move Out and Update on Betterment Moves
In the interest of minimising the amount of direct contact between Housing personnel and SFA occupants, DIO and Amey have agreed that, with immediate effect, all Pre Move Out (PMO) appointments will be conducted via telephone rather than a direct visit. The Amey Accommodation Officer will issue a PMO pack, via email, to the SFA occupant for review in advance of the planned PMO meeting. At the time of the prearranged meeting, the Accommodation Officer will then telephone the occupant and complete relevant documentation, confirming the occupant’s responsibilities at the time of the Move Out.
In addition, to further minimise social contact, ‘betterment moves’ will cease until further notice.
Controlling the spread of Covid-19, and protecting the health of Service families and DIO and Amey staff
In the continuing UK interests of controlling the spread of Covid-19, and to protect the health of Service families and DIO and Amey staff, once a property has been recorded as ‘self-isolating’ it will be categorised as such for a minimum of 17 days from the point of notification/recording. At the end of this period, Amey will contact the occupants to seek confirmation it is safe to enter the property. This clarifies earlier advice and will be introduced immediately.