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Protecting our Nation's Interests

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Keeping in Touch

The Royal Navy recognises the importance of maintaining contact with your loved ones and friends when they are deployed. So whether you are a letter writer, a serial E-Mailer or you just want to hear their voice there is always an option to suit.

Keeping in Touch - Mobile

Naval Families Federation

the independent voice of royal naval and royal marines families

Urgent message for someone deployed?

Call NPFS or RMW who have access to military communication systems.


E-Mail is now recognised as a primary method of communication to and from ships at sea and deployed units. So make sure that you get your loved ones or friends official E-Mail address before they deploy.

Remember there may be times when internet access is restricted due to safety or security reasons but your message will eventually get through!

Postal Services

If you have a question or require advice regarding postal services, “Blueys” or “E-Blueys” your first point of call should be with the British Forces Post Office As the experts in this field they will provide the answers to any questions you may have.

Should you require further advice they also have an enquiries team who can be contacted on 08457 69 79 78.


Ships and Units have regular telephone numbers when in base ports which are available from the MoD Exchange:

Portsmouth - 023 9272 2351

Faslane - 01436 674321

Plymouth - 01752 553740

Numbers for ships in alternative UK ports or abroad can also be obtained via these numbers.

Mobile Phones

When you can get a signal the use of mobile phones at sea is permitted. However, there will be times when the use of mobile phones is forbidden due to safety or security reasons.

Service personnel and families are strongly advised to check out their phone provider's conditions of use and the associated cost of calls abroad.


The Paradigm WelComE service provides a range of welfare services to the MoD for the benefit of Military personnel and their families, including: phone cards and phone calls, voicemail, text messaging.

V-Boat Familygrams

In recognition of the unique security arrangements for the SSBN fleet communication is limited to what are termed as Familygrams.




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