Contact Info

Service Records

Contact Information

Our Community

This list is a general list of useful names and addresses for a variety of organisations belonging to, or connected to the Royal Navy.

Freedom of Information Enquiries	Naval Historic Branch
Members of the Press and Media	Royal Naval Museum
Written Enquiries	Royal Marines Museum
Welsh Language Helpline	Fleet Air Arm Museum
The Office of the Service Complaints Commissioner	Royal Navy Submarine Museum
Obtaining Royal Navy Service Records & Medals	National Maritime Museum
The National Archives	Portsmouth Historic Dockyard
National Archive Office Contact Address	Chatham Historic Dockyard

Freedom of Information Enquiries

Ministry of Defence Enquiries Tel: 0870 607 4455

Website: Freedom of Information Enquiries

Members of the Press and Media

Contact details can be found on the following page Media Centre

Written Enquiries

Ministerial Correspondence Unit
Ministry of Defence
Floor 5, Zone A Main Building
Whitehall
London
SW1A 2HB

Welsh Language Helpline

If you wish to make a general telephone enquiry to the MOD and you prefer to speak in Welsh, call the Welsh Language Helpline.

This service is available from Monday - Friday, 9am - 5pm, on 01554 821413

The Office of the Service Complaints Commissioner

The Service Complaints Commissioner provides independent oversight of the Service complaints systems, and also acts as an alternative point of contact for Service personnel to raise concerns.

Website: Office of Complaints Service Complaints Commissioner

Obtaining Royal Navy Service Records & Medals

Commissioned Officers and Non-commissioned ranks who entered the service during or before 1924 should contact The National Archives

Commissioned RN/RM officers who are currently serving, or are retired and service records from 1924 onwards should contact:

DNPers Disclosure Cell
MP G-2
Room 48
West Battery
Whale Island
Portsmouth
PO2 8DX

Telephone: 02392 62 8667 / 8666 / 8671 /8670 / 8654

For more information and to download the relevant forms please click here

HM Naval Base Portsmouth

HM Naval Base Portsmouth
Hampshire
PO1 3NU

Telephone: 023 9272 2351

The National Archives

The National Archives is the national repository for the archives of all the government departments, including the Admiralty and the Ministry of Defence; and it is there that you are most likely to find the Logbooks, and other records, of HM Ships, and the Station Records of the Royal Navy.

The National Archives Office does not offer a research service, though it may be able to suggest professional researchers who could help you if you cannot undertake your own research.

These professional researchers would, of course, charge a fee.

The National Archive Office is open to members of the public at the following times:

Monday: 0900 - 1700 (ordering times 0930 - 1600)
Tuesday: 1000 - 1700 (ordering times 0930 - 1630)
Wednesday: 0900 - 1700 (ordering times 0930 - 1600)
Thursday: 0900 - 1900 (ordering times 0930 - 1630)
Friday: 0900 - 1700 (ordering times 0930 - 1600)
Saturday: 0930 - 1700 (ordering times 0930 - 1200 & 1330 - 1430)

Admission is by Reader's Ticket. Readers have to register in person bringing adequate proof of identity, such as a passport or UK driving licence or UK bank/credit card. If in doubt the applicant should call in advance of their visit on 020 8392 5200.

Intending visitors are advised to check (a) the opening times as sections are closed occasionally; and (b) that the documents they wish to study are available, for they are sometimes withdrawn for official use.

National Archive Office Contact Address

Ruskin Avenue,
Kew,
Richmond,
Surrey TW9 4DU.
Telephone: 0208-876 3444.
Fax: 0208-878 8905.
Website: The National Archive

Naval History

Portsmouth Historic Dockyard

Flagship Portsmouth Trust, Building 1/7, Porter's Lodge, College Road, HM Naval Base Portsmouth, PO1 3LJ

Tel: 023 9286 1512
Fax: 023 9229 5252

Website: Flagship Training
E-mail: mail@historicdockyard.co.uk

Chatham Historic Dockyard

Chatham, Kent, ME4 4TE

Tel: 01634 812551
Fax: 01634 8269918

Website: Historic Dockyard Chatham
E-mail: info@chdt.org.uk

Naval Historic Branch